Shipping & Returns

Due To The Nature Of Our Products, Refunds Are Prohibited And All Sales Are Final. Exchanges Are Permitted Provided That None Of The Following Terms And Conditions Have Been Breached:


Art Hur Hair is not responsible for international or duty charges.


All Orders Must Be Returned In The Original Packaging. •        All Returns/Exchanges Must Be Made Within 72 Hours Of Recorded Receipt.


 Exchanges Are Available For Products Of An Equal Value. For Exchanges Of Products With A Lesser Value, Customers Will Be Offered Store Credit.


Returns/Exchanges Where The Seal Holding The Hair Extension In Place Has Been Removed Will Be Refused. 

Customers Will Be Responsible For The Shipping And Handling Costs Of Their Return/Exchange, Therefore We Strongly Advise Sending Parcels Through A Tracked Courier Service, Since We Will Not Be Liable For Any Lost Items.


Customised Orders Cannot Be Returned Or Exchanged Under Any Circumstance.


Shipping International

Undelivered items

You Will Be Able To Follow Your Order With The Tracking Number That Is Provided Via Email Once Your Goods Have Been Dispatched. If The Estimated Delivery Time Has Passed And You Still Have Not Received Your Order Please Send an email to

We Aim To Meet The Delivery Times Stated However During Busy Periods (Including Sales) Deliveries May Take Longer Than Usual. Art Hur Hair Will not  Be Held Responsible For Any Lost Or Stolen Parcels As A Result Of Delivery Instructions Provided To The Courier.